Frequently Asked Questions
Everything you need to know about the Martin Dingman experience.
What is the Martin Dingman quality guarantee?
We take immense pride in our heritage of craftsmanship. Every piece is handcrafted using the world's finest leathers and materials to ensure longevity and timeless style.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who require faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for unworn, unwashed items in their original packaging. Exchanges are complimentary to ensure you find the perfect fit and style.
How should I care for my leather goods?
To preserve the beauty of your items, we recommend using high-quality leather conditioners and avoiding prolonged exposure to direct sunlight or moisture. Specific care instructions are included with each product.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How can I determine my correct size?
Each product page features a detailed sizing guide. If you are between sizes, we generally recommend sizing up for our footwear and belts to ensure the most comfortable fit.